FAQ's

Technical Issues

If you are experiencing audio and/or picture issues with our channel and you have a cable/satellite provider we recommend reporting this to your provider first. If the issue is still occurring after you have contacted your provider, please inform us.

For other technical issues, including over-the-air or closed caption issues, please inform us.


Programming

How can I find out if ION Life is available in my area?

You may enter your zip code to check the availability of ION Life over-the-air or with a cable/satellite provider in the area.


Where can I purchase a copy of a program that I viewed on ION Life?

ION Media Networks cannot sell or provide copies of any program that airs on our network. We suggest that you go to www.amazon.com for DVD purchases.


How can I submit a script to ION Life?

We are unable to accept any unsolicited scripts, programs and/or story ideas for current shows or future programming. We encourage you to obtain a list of accredited agents from the Writer's Guild of America by dialing 1-800-548-4532, or through their website at www.wga.org


How can I view full episodes for the programs airing on the network online?

Episodes for the programs airing on the network are not available for viewing through the network website.


Where can I locate a schedule for the morning programs?

We recommend checking your local area television listings for a schedule outside of the hours available through the website schedule.